Our Vision, Mission & Values
About Us
Home Healthcare Network has been providing Consistent, Compassionate In-Home Care on the Sunshine Coast of British Columbia since 2010. We provide 24/7 In-Home support and care by Certified local caregivers supported by custom care plans drafted by Registered Nurses . Stay safely at home with dignity from Langdale through Powell River.
Our Story / Why We Started
In 2007, everything changed.
A serious car accident led to two major surgeries and chronic injuries that still affect me today. For over a year, I relied on home care—several times a week—right here on the Sunshine Coast.
And during that time, I saw what home care could be… and what it sometimes wasn’t.
There were incredible caregivers. But there were also moments where I felt like a number—forgotten, rushed, or simply not seen.
It stuck with me.
So when I got better, I knew what I had to do: create the kind of home care agency I had wished for. One rooted in compassion. Built on consistency. Committed to real, human connection.
That’s why I started Home Healthcare Network.
Because I’ve been on the other side of the door. I know what dignity feels like—and what it feels like when it’s missing.
This isn’t just a business. It’s personal.
–Caroline Gagné, Owner
Vision
When providing service to our clients, we wish to achieve an optimum level of care and independence in a safe environment. Ongoing assistance with activities of daily living will allow you to remain at home as long as possible. Home Healthcare Network will strive to be the leader in Home and Health Care with compassion and commitment to exceed our clients’ expectations.
Mission
- To provide quality care and service to all clients at all times in a community setting utilizing partnerships with key stakeholders.
- We strive to meet the ongoing needs of all clients by supporting individuals in facilities and in the community, and by promoting independence in the elderly, physically and/or mentally challenged. We promise to assist our clients manage their care in any place they choose to live.
- We respect the contribution of all employees
- We respect our clients and encourage their feedback
- We maintain confidentiality in all our dealings with clients and employees
- We encourage ongoing education of employees
- We consciously continue to improve our standards and care
Profile
Our health care professionals have been immersed in the administration of home and community care for many years. This has afforded us the ability to gain knowledge in all aspects of clients’ needs, including a keen insight into working with diverse cultural populations. Experience has been achieved in the provision of service to families and individuals across Canada. We have contacts with government agencies at local, provincial and national levels.